10 Free Customer Support, Service & Chat WordPress Plugins: Customer service plays a very big role in any business. If you don’t care about your customer then customers not care about you and leave your business to go elsewhere. You have to provide service that will not only inspire your customers but will have them tell all about your business, products and services to the people most close to them.
If you are a WordPress user, then there are lots of option to serve your customer better. Whether it’s easy to use free live chat solutions that will let you open up a chatting window with your visitors or a fully integrated support management platform that will let your site visitors and members open up support tickets at any given time.
Checkout Below Free Customer Support, Service & Chat WordPress Plugins.
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Knowledge Base for Documents and FAQs
Professional WordPress Knowledge Base plugin for articles, documents & FAQs. It’s easy to use, works with any theme and has predefined layouts, styles & colors.
Help your users and customers find documents and faqs with a well-organized knowledge base that also looks professional. See a live demo of our knowledgebase here and additional designs here.
Zopim’s Live Chat solution is a brilliant platform for monitoring the active visitors on your website at any given time and offering to interact with them through an interactive Live Chat platform.
FAQ plugin that lets you create FAQs, organize FAQs and publicize your FAQ in no time through your WordPress admin panel. Select from multiple FAQ layouts and FAQ styles.
WP Live Chat Support
The most cost-effective Live Chat plugin. Chat with your visitors for free! WP Live Chat Support is perfect for small businesses. There’s no need to pay for live chat monthly subscriptions in order to better understand your visitors. This is a fully functional live chat plugin. Increase your conversion rates by communicating directly with your visitors when they’re ready to do so using WP Live Chat Support.
Awesome Support – WordPress HelpDesk & Support Plugin
Awesome Support is the most versatile and feature-rich support plugin for WordPress. It is the only helpdesk & support ticketing plugin that can match the feature set of a SAAS solution such as Zendesk or Helpscout.
And your customers can be using it in just 5 mins! After installing and activating the plugin, just answer a few questions in the startup wizard and your helpdesk will be ready for your customers.
weDocs – the documentation plugin
weDocs is a free plugin that caters to those who want to build and organize vast amounts of documentation on their WordPress website.
Facebook Messenger for WordPress
Facebook Messenger for WordPress enables site owners to chat with users on a platform that just about everyone is familiar with.
WSDesk – WordPress HelpDesk & Support Ticket System
WSDesk is a Simple and User-friendly WordPress Support Ticket System Plugin which would help you in managing your customer’s queries seamlessly.
Chat X is a beautiful, and premium, live chat service platform that offers a beautifully designed live chat widget that will surely spark the interest of your visitors.
FAST – WordPress Support Ticket Plugin
FAST is the best WordPress support ticket plugin available. You can now have a professional looking support ticket system on your WordPress site that is easy for your customers to use.
AH Tickets – Help Desk and Support System
The Bootstrap based AH Tickets support system plugin is the perfect solution for anyone who is looking for a simple ticketing system that looks sleek and modern and doesn’t overwhelm with features or functionality.